Shipping policy

Processing time

Most orders ship within 1–2 business days from our Denver shop. We're closed on Mondays, so orders placed late Sunday or on Monday ship on Tuesday. You'll get an email with tracking as soon as your order ships.

Free shipping on orders of $100 or more

Gear from our Denver store, bike parts from our partner warehouse (marked “Online only”) and Sports Plus merch ship free on orders of $100 or more. They all count toward the same $100. Free shipping applies to addresses in the contiguous U.S.

Items with their own shipping rate

These items have their own shipping rate, even on orders of $100 or more:

  • Skis and snowboards: $35
  • Bikes: $150
  • Golf club sets, golf bags and carts: $25
  • Books: $7 for 1–2 books, free on 3 or more

Shipping rates

For other orders under $100, rates are calculated at checkout based on your address and the size of your order. We ship with USPS, UPS and FedEx, and faster options are available at checkout.

Where we ship

We ship to addresses in the contiguous United States. We don't ship to Alaska, Hawaii, or outside the U.S. For U.S. territories or APO/FPO addresses, please contact us before ordering.

Bike parts from our partner warehouse

Online-only bike parts ship directly from our partner warehouse, usually within 1–2 business days (Monday–Friday), and most arrive in 2–5 days. They come in a separate package with their own tracking.

Books

Books ship from our book partner by USPS, usually within 4 business days, in a separate package.

Sports Plus merch

Our merch is printed to order and ships separately from our print partner. Please allow up to a week for it to arrive.

Free in-store pickup

Most items can be picked up for free at our Denver store. Just choose pickup at checkout. Bike parts from our partner warehouse, books and merch aren't stocked at the store, so they can't be picked up. Pickup orders are usually ready within 4 hours during store hours, and we'll email you when yours is ready. Please bring your confirmation email.

Sports Plus, 1055 S Gaylord St, Denver, CO 80209
Open Tuesday–Sunday 10–6, closed Mondays

Address changes and delivery problems

Please double-check your shipping address at checkout. If you spot a mistake, email us right away and we can fix it if the order hasn't shipped yet. If your package arrives damaged, or tracking says it was delivered but you can't find it, contact us as soon as possible and we'll work with the carrier to make it right.

Returns

See our Refund Policy.

Questions?

Email sportsplusdenver@gmail.com or call 303-777-6613.